What is included in the starter kit?

2015-06-24T09:06:20-07:00

The starter kit includes everything you need except a container and IPA alcohol. It includes a lens duster, dust blower, silicone funnel, calibration ruler, blade, spatula, cutter, level, screw driver, tweezers, and a wrench.

What is included in the starter kit?2015-06-24T09:06:20-07:00

Why am I not receiving my password reset email?

2015-05-31T07:09:54-07:00

Some mail servers will block the notification email, treating it as spam. If you do not receive the password reset email, please check the spam folder. Please contact us if it is not in the spam folder either.

Why am I not receiving my password reset email?2015-05-31T07:09:54-07:00

Recommended Printing Parameters: Exposure Time, Lifting Height, & Lifting Speed

2019-06-27T17:28:49-07:00

Exposure Time Scale Resolution (XY) Width (mm) Length (mm) Area (mm squared) Scaling Factor Base Line Exposure Time Recommended (seconds) 26 microns 28 49.8 1,393.7 0.5 1 37 microns 40 71.1 2,844.4 1 2 50 microns 54 96 5,184 1.8 3.6 75 microns 81 144 11,664 4.1 8.2 100 microns 108 192 20,736 [...]

Recommended Printing Parameters: Exposure Time, Lifting Height, & Lifting Speed2019-06-27T17:28:49-07:00

How much resin can I print with using the PSP resin container?

2014-12-05T08:14:15-08:00

We recommend using between 60 mL to 150 mL of resin. If more resin is needed, please add it from the side of the resin container after roughly half of the original resin is used.

How much resin can I print with using the PSP resin container?2014-12-05T08:14:15-08:00

What is the minimum clearance area to keep around the printer?

2014-10-07T07:35:54-07:00

Please keep an area of at least 6 inches from the side with the fan and 2 inches from other sides. The machine can not be enclosed in a box during operation. More clearance area will extend the life of the projector and the other printer components.

What is the minimum clearance area to keep around the printer?2014-10-07T07:35:54-07:00

How will I pay for my order?

2015-01-25T07:53:55-08:00

We provide two methods for payment. 1. Direct Bank Transfer: you can choose an offline payment option via Direct Bank Transfer during the online checkout process. Orders with "Direct Bank Transfer" will show an "On-Hold" status. Please submit your payment directly to our bank account within 24 hours. 2. Amazon: you can choose pay via [...]

How will I pay for my order?2015-01-25T07:53:55-08:00

How do I pay via Direct Bank Transfer?

2014-07-23T06:44:02-07:00

You can choose to pay via "Direct Bank Transfer" during the online checkout process. After completing the checkout process, you can go to "My Account" and click your order. Our bank information will be shown on the order detail page. You can also check your order receipt email notification, which shows our bank information as [...]

How do I pay via Direct Bank Transfer?2014-07-23T06:44:02-07:00

There are multiple orders in my account – what happened?

2019-06-27T17:28:49-07:00

For new orders, our system will create an order automatically after clicking the "PLACE ORDER" button during the checkout process, even if you didn't complete the payment procedure. If you choose to pay via Stripe or Paypal, the order will show a "Processing" status after completing the payment. Otherwise, it will show a "Cancelled" status. [...]

There are multiple orders in my account – what happened?2019-06-27T17:28:49-07:00
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